Shared inbox
Every customer thread, visible to the whole team.
AMAnjali MenonWhen will my order arrive?
RSRohan ShahDelivery options?2
PTPriya ThomasCan I change my address?
Run every customer conversation from one inbox
WhatsApp and email, campaigns, chatbots and calling, in one workspace your whole team can use.
Built on the WhatsApp Cloud API. Works with Postmark, AWS SES, OpenAI, Anthropic and Google.
Campaigns
Reach the right contacts and track each send.
October delivery updates
Sent
Delivered
Read
Chatbot automation
Keyword rules, flows and AI replies.
Customer says "order"Ask for order numberHand over to support
Calling and IVR
WhatsApp calls routed to the right team.
Incoming callPress 2 for support
SalesSupportBilling
Analytics
See messages, sessions and agent performance.
Roles and permissions
Control who can see and do what.
Admin
Agent
Viewer
Campaign manager
Shared inbox
WhatsApp and email arrive in one place. Claim a conversation, reply, or leave a note, and your team always knows who has it.
AMWhen will my order arrive?
PNYour order arrives tomorrow.
